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Patron Information

The Patron Information window displays information about you, including: Personal Information, Patron Blocks, Checked out Items, Request Information, and Fines and Fees. To access this information you must login using your BroncoWeb credentials.


Personal Information

Contains patron's name and address as well as numbers for phone and fax. If the information in this area is incorrect, please contact the Registrar's office (if you are a BSU student, staff or faculty), or the BSU circulation desk (if you are a BSU special borrower), with the correct information.


Blocks

There are two types of blocks: one pertains to patron behavior, the other to the item’s disposition. Therefore, patrons can be blocked from circulation transactions due to patron blocks or item blocks. A patron block typically occurs when the limits defined for the patron group to which the patron belongs are met or surpassed. Item blocks typically occur when a circulation transaction is attempted that is not allowed for the particular item type.


Checked Out Items

Contains patron's checked out item information (such as title, enumeration, chronology), due date, and status.  To renew a checked out item, click in the Renew? check box beside the item and then click the Renew Items button. To uncheck the Renew? check boxes, click the Reset button. Recalled items or items on hold cannot be renewed.


Request Information

Contains information about items for which a patron has placed a hold request. This section can display 2 list boxes, if they are applicable to the patron: Requests Pending and Items Available. Requests Pending contains the Title of the requested item, the date the request expires (Expiration), its position in the holding queue (Queue Position), the Status, and the date and time when the status was applied. Items Available informs you if any requested items are available. Items Available contains the Title and the date the availability expires (Expiration). The location for pickup is the BSU Circulation Desk.

Any pending or available request that displays in the Request Information section of the Patron Information screen can be canceled by the patron. To cancel a pending or available request, click in the Cancel? check box beside the item and then click the Cancel Requests button. To unselect a Cancel? check box, click in the check box again. To unselect all of the Cancel? check boxes, click the Reset button.


Fines and Fees

Contains monetary charges the patron has acquired, with the total amount due listed at the top. Also included: the Date the charge was assessed or paid, a Title if applicable, the type of charge or payment (Fee/Posting Type), how much charged (Fee), payments made (Posting), and balance (Balance).
After you are finished viewing the information, click one of the buttons at the top or bottom of the page to perform another activity.
 

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This file last modified 08/11/09